Service guarantee
Pre sales serviceBefore sales, we will fully consider your series of requirements and conduct system statistics according to your timing requirements. Senior engineers will provide you with system engineering documents such as system connection diagrams, equipment configuration diagrams, etc. We provide you with engineering and engineering budgets with more direct, professional, and convenient design solutions and rational suggestions.
In sales services
Professional system designers and business personnel follow up and solve various on-site problems throughout the process, while also answering any questions and confusions from customers to ensure their value.
After sales service
We analyze the quality abnormalities of all repaired products returned to our factory in Jinxing. If it is caused by improper use by customers, all repair parts will be charged at cost price, and labor costs will not be charged; If it is due to the factory's reasons, we will quickly improve and send a letter of thanks! We will provide you with an effective response within 24 hours to any customer feedback regarding the product or system. At the same time, we will handle your opinions properly and provide you with tracking services, establish records, regularly track, understand your needs, and try to meet your difficulties in a timely manner. We will actively communicate and continuously improve our own ways to improve our products and sales services.